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Refund and Returns Policy

BikeGremlin offers no official refund or return policy. Period. As simple as that.

Having said that, if you have any problems with the ordered items, like:

  • You haven’t received it/them.
  • The size is not what you’ve ordered.
  • The colour is not what you’ve ordered.
  • The product quality is not acceptable.

please contact me at this address:

My name (relja) @ this domain (

I can’t make any promises, but I’ll do what I can to make sure you don’t feel cheated (or, even more importantly, that I don’t feel like I’ve cheated anyone – I like sleeping well at night).

Now, a reasonable explanation for the unreasonable (and definitely unusual) refund and returns policy:

I run this store with minimal profit margins, so any extra return shipping costs and reimbursements would most likely run me into losses. Basically, your shopping here is a way of supporting the BikeGremlin project (websites and YouTube channels).

There have been no complaints so far, but if more than one in a thousand people have problems, I’ll probably just close the shop – I’ve already done what I can to make sure the quality and delivery deadlines are acceptable, so this is as good as I’m able to provide, for better or worse. 🙂

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